If you received a package that was damaged in transit. What should you do?
We will instruct our customer that a claim will be filed for the lost package. You
should contact Gray Wolf Sporting Goods Inc., and we will file a claim with the
package carrier (UPS or USPS). This claims can take upwards of 30 days.
If the customer would like a second shipment to be made they will be charged for the replacement order and be credited for the damaged order upon resolution of the lost package