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                 Examples of new, unopened products:

·        A piece of clothing that still has the tags
attached and-or has not been worn

·        A treestand that has not been assembled 

Also  Returned products must be complete in the original packaging and resalable. Special Order items may not be returned. Opened and/or unsealed DVDs, CDs, and cartography are not returnable unless defective. Units requiring service, either warranty or otherwise, should be returned directly to the appropriate manufacturer. 

Examples of products  that Gray WolfSporting Goods Inc. will refuse:

·        A boot with mud on it (has been worn outside)

·        An optic without the shrink-wrap around

      the original box

·        Any bubble-packed item that has been opened

Refused items will be shipped directly back to the customer and will not be credited.
Return freight costs to our customer. For this reason, it is important to
understand the condition of your products before requesting a return from Gray
Wolf Sporting Goods Inc.

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Occasionally, Gray Wolf Sporting Goods Inc. will be billed for an address correction. UPS
charges $5.00 (or $10.00 for express packages) if the address given by our customer is not exactly correct.  This amount will be billed to our customer.

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We  will instruct our customer that a claim will be filed for the lost package. You
should contact Gray Wolf Sporting Goods Inc., and we will file a claim with the
package carrier (UPS or USPS). This claims can take upwards of 30 days.

If the customer  would like a second shipment to be made they will be charged for the replacement order and be credited for the damaged order upon resolution of the lost package

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We are going to instruct you to return the incorrect item, we will provide an RMA #
(Return Merchandise Authorization Number) by e-mail and include a return receipt for freight. The freight credit will either be the exact amount on the original invoice or the actual cost of freight to Gray Wolf Sporting Goods Inc.  This will  be  done at Gray Wolf Sporting Goods
Inc.`s discretion. If the order was shipped ground, and the  end user decides to overnight the package to us to get it here faster, you will do that at your own expense.

Once the incorrect item is received back, Gray Wolf Sporting Goods Inc. will ship
out the correct item. If you wish to have the correct item shipped out prior to
us receiving back the incorrect item, we can do so, but you will be responsible
for the original item’s purchase price should it not get returned.

No express freight methods will be used for items shipped a second time regardless

of how the item was originally shipped. If a customer wishes to ship an item via an express method, it will be done at the customer’s expense.

The customer to ship the incorrect item back to Gray Wolf Sporting Goods Inc. at:

GRAY WOLF SPORTING GOODS, INC.

Attn:RMA#*

18 Butler Avenue 

Bayville  NJ 08721

sure to:

·        
Include a copy of the original packing slip

·        
 Please Write Return Merchandise  Authorization 

·        
Ship it via a traceable method (UPS, FedEx,
USPS w-package tracking)

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Only orders that have not yet been shipped or are not in process can be canceled. We are going to check to all orders in the administration area after your request.

If the order has not yet shipped or is not in process, we will cancel   order. It is important   to notify us immediately if you want to cancel order, as most orders ship same day. 

If the order has been shipped, the consumer will need to follow the normal returns process, if the package is refused

then a return freight charge will be added.

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For a more prompt exchange-refund, please keep your invoice and  send an e-mail to obtain a return authorization number from  customerservice@marinemonster.com  or use  Contact Us  location. Please

If it is necessary to return merchandise for an exchange-refund, all merchandise must meet the following  conditions :

·        
Return in original packaging

·        
Return to Gray Wolf Sporting Goods Inc.
within (30) days

·        
Copy of invoice enclosed with merchandise

·        
Enclose a brief  letter 
of explanation

·        
Merchandise returned for exchange-refund will
be minus a $10.00 exchange fee. Please reorder.

·        
All returns must be prepaid

No COD`s accepted

If  the merchandise you wish to receive is out of
stock, a refund- credit will be issued promptly. All returns for refund paid by
credit card will receive a credit to the credit card.

For a prompt exchange-refund, return all merchandise to

GRAY WOLF SPORTING
GOODS, INC.

Attn:Customer Service

18 Butler Avenue

Bayville  NJ 08721

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If  it was shipped USPS Post  Office No. If it was shipped UPS we can try but it is not always successful and the fee is $11.00. New UPS Returns Service Rates are now in effect.